Returns
Items must be returned within 14 calendar days of delivery. All items must be unused, undamaged, and returned in their original packaging with all tags attached.
For hygiene reasons, please ensure the protective liner remains in place and that swimwear is tried on over underwear.
Please note:
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Returns are accepted for regular-priced items and Sale items.
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Archive Sale items are final sale and cannot be returned or exchanged due to their reduced price.
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We do not offer exchanges, as we cannot guarantee product availability at the time your return is processed.
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Online returns will not be accepted without prior confirmation.
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Original shipping costs are non-refundable.
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Return shipping costs are the responsibility of the customer.
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The customer is responsible for arranging and tracking the return shipment until it is successfully delivered to our facilities.
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For returns shipped from outside the European Union, any customs duties, taxes, import fees, or related charges are the responsibility of the customer. If such charges are incurred by Anane, they will be deducted from the refund amount.
If you would like to initiate a return, please send us an email at hi@anane.co.